Frequently Asked Questions

Office Hours: We are open Monday – Friday 9:00 AM to 5:00 PM

Mailing address? Payments and inquiries should be mailed to: Checks and money orders payable to: Premier Property Management Services. PO Box 2 Beaver Falls, PA 15010

Pay online? In order to pay online, please register and pay through the Resident Portal.

When is my rent due? Please refer to your lease for due dates. Most leases are due on the 1st of each month.

What type of payment is accepted? We accept Cash, Money Order and Personal Check payable to: Checks and money orders payable to: Premier Property Management Services.

I would like to add a roommate, what are the procedures? Any tenant residing at your property must be accepted and added to your lease. Please contact our office immediately to begin the process.

What if my rent is late? Please refer to your lease for due dates and late fee assessments.

Upload Documents? Upload Tenant documents here. 

Moving Out?

You must provide written notice to Our Office 60 Days prior to the end of your lease term.

We will send you confirmation that your Notice to Move has been received.

Please read the following requirements to ensure that you will receive as much of your Security Deposit as possible:
We expect you to leave your home in the same condition it was when you moved in.

To help you here’s a list of items you should thoroughly clean before moving:

  • Floors
  • Sweep wood floors
  • Vacuum carpets and rugs (shampoo if necessary)
  • Mop kitchen and bathroom floors
  • Walls, baseboards, closets, ceilings and built-in shelves
  • Kitchen cabinets, countertops and sink, range and oven–inside and out
  • Refrigerator — clean inside and out, empty of food, then turn it off. Leave the door left open
  • Bathtubs, showers, toilets, sinks and plumbing fixtures
  • Doors, windows and window coverings
  • Yard. Make sure grass is cut and weeding done.

If you have any questions as to the type of cleaning we expect, please let us know. Please don’t leave anything behind–that includes bags of garbage, clothes, food, newspapers, furniture, appliances, dishes, plants, cleaning supplies or other items not provided by the landlord.

Don’t forget to be sure you have disconnected phone and utility services, canceled all newspaper subscriptions, sent the post office a change of address form.

Once you have cleaned your unit and removed all your belongings, return all keys. Please be prepared to give us your forwarding address where we may mail your security deposit.

We return all deposits by mail to the address you provide within 30 days after you provide confirmation that all final utility bills are paid. If any deductions are made — for past due rent or because the unit is damaged or not sufficiently clean — they will be explained on the move-out reconciliation form.